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Family of interventions
Maintain
Keep commitments, evidence and deadlines up to date.
Maintain
Preserve consistency over time between commitments, controls and evidence.
These mandates organise the record by client, the renewal of supporting evidence, the tracking of remediations and the preparation of future interactions.
- 01, Memo
- Commitments retained by client, contract and requirement.
- 02, News
- Evidence, exceptions, controls and deadlines regularly reviewed.
- 03, Relationship
- Requests, meetings, audits and renewals prepared with continuity.
Curated directory
Maintenance interventions.
Five continuity arrangements, from recurring assurance to the client assurance desk and the product security unit.
Maintain
Keep commitments and evidence defensible as changes occur.
01MaintainContinuous European client assuranceMaintain responses, commitments, evidence, deadlines and findings across multiple clients.02MaintainSupport with European clientsPrepare and support discussions where controls, limits and plans must be defended.03MaintainManaged control operationsOperate recurring controls without confusing implementation with independent validation.04MaintainEU client assurance officeSustainably manage questionnaires, annexes, audits, evidence and interactions for several European clients. This function corresponds to the EU Customer Assurance Office.05MaintainProduct security and CRA cellMaintain governance of products, vulnerabilities, dependencies, patches, incidents and evidence within a continuous organisation.
Ongoing relationship
Continuity rests on the value of the record, never on data retention.
Exports, documents and history remain retrievable; the service retains its value through the quality of the tracking and accumulated knowledge.